We are seeing AI receptionists everywhere… but there is still a lot of confusion about what they really can (and cannot) do. It’s time to separate some truths from five popular myths.
Myth 1: AI Receptionists are Robotic
Not anymore! Today, AI speaks to us with natural language processing that sounds casual, conversational and at times even a tad clever – there are certainly no monotone robots nowadays.
Myth 2: They Will Fail When Asked Realistic Questions
The new AI receptionist will be able to manage FAQs, schedule appointments and even troubleshoot simple issues while always being available. They can escalate to human intervention (ie any complex items). For details on AI Receptionist Industries, visit My AI Frontdesk
Myth 3: They are only for the big boys!
Wrong! Low-cost and easy setup – also making it great for small local businesses to appear more professional and improve their reputation.
Myth 4: Customers Despise Talking to Bots
Most commonly, surveys reveal that people merely want quick and specific answers to questions from a robot or from another person. A jovial and efficient digital receptionist makes customers happy.
Myth 5: AI Receptionists Will Cost Jobs
AI is able to manage mundane matters while providing your team with the bandwidth they need to deliver a more personal service AND reserve complex inquiries for themselves. This is in addition to and not in place of them.
Move your business forward now and don’t get held back by myths. AI receptionists have arrived to make your life, and the lives of your customers easier. Who knows they might just become a new favourite member of staff (if you give them a good setup).
